FAQs - General FAQ's

Q: What are the check in and check out times?

Check in time is 2pm

Check out time is 10am

Q: Is the pool heated?

Yes the pool, spa and wade pool are all heated

Q: What facilities do you have?

• Pool
• Spa
• Kids wade pool
• Full size tennis court
• BBQ
• Gym
• Sauna
• Games Room

Q: How close is Surfers Paradise & Broadbeach?

Surfers Paradise is only 10 minutes walk to Cavill Avenue (1km)

Broadbeach is a 5 minue drive (Approx 3km)

Q: Can I book theme park tickets at reception?

Yes we can assist with theme park tickets aswell as taxi's, shuttles, and other Gold Coast attractions

Q: Do you do after hours checkins?

Yes please ensure you contact reception for details prior to arrival

Q: Can I get a late checkout?

Yes this is available subject to availability on the day. Please check with reception

Q: When do I have to pay a deposit?

A deposit is payable at the time of booking and the balance is payable on arrival

Q: Is there car parking at the property?

Each apartment includes one (1) secure underground car parking space

Q: Do you have internet facilities?

There is WiFi available in the rooms and an internet kiosk beside reception on the ground floor